Questions Archive - Napatech Support Community

US ECCN needed for NT40E3-4-PTP

We are in the process of trying to ship a replacement NT40E3-4-PTP to our overseas customer and need to specify the …

scottjritchie Default Asked on April 8, 2026 in Napatech FPGA SmartNICs.

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0 answers
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Adapter 0: Max. unblocked port speed 40 Gbps

Hi, I’m facing an issue whereby the NIC always says “Adapter 0: Max. unblocked port speed 40 Gbps”. Even though …

JonasV Default Asked on April 1, 2026 in Link Capture Software for Napatech.

62 views
5 answers
0 votes

Installing NT40E3 on RHEL8

Hi, I am trying to install the this NT40E3 card on RHEL8. I followed the document and installed it via …

falconx Default Asked on March 18, 2026 in Link Capture Software for Napatech.

90 views
0 answers
0 votes

nt_tapif

Im currently using version 12.11 of the linkcapture software, and I cant run nt_tapif. I want my ethernet ports to …

taylorvangrouw Default Asked on December 1, 2025 in Link Capture Software for Napatech.

238 views
1 answers
0 votes

Hi, I’ve been trying to get my napatech N200A02 smart Nic running for some time now, with no success. After downloading and running the setup script for the driver, it seems as if my ntservice will not start running without these errors. Can someone please help me?

u295652@uscfu1lbbrandywine:~$ sudo /opt/napatech3/bin/adapterinfo adapterinfo (v. 3.29.15.14-3d9311a4) ============================================================================== >>> Error: NT_Init failed. Code 0x20000013 = NT Service is not started u295652@uscfu1lbbrandywine:~$ …

taylorvangrouw Default Asked on November 26, 2025 in Link Capture Software for Napatech.

214 views
1 answers
0 votes

napatech problems

the card on device manager shows the error ” the device is blocked from starting while the user is not …

eduroga81 Default Asked on November 20, 2025 in Other.

275 views
0 answers
0 votes

Wireshark no longer supports WinPcap, when will we get a Windows Driver that supports npcap?

linuxwalker Default Asked on November 12, 2025 in Link Capture Software for Napatech.

292 views
1 answers
0 votes

Is there a newer Napatech 3GD Driver than 3.29.35.118 for Linux 5.15+ and 6.x kernels?

I was able to build by patching the source, but I don’t want to be patching myself. ## Problem Kernel …

admica Default Asked on November 3, 2025 in Link Capture Software for Napatech.

330 views
2 answers
0 votes

Failed to initialize the API. (NT100A1)

Hey Guys, I am trying to start work with NT100A1. But it is reporting this Warning: Failed to initialize the …

romulofdc85 Default Asked on October 20, 2025 in Link Capture Software for Napatech.

339 views
0 answers
0 votes

NT100A01

Hey Guys, I need to install a NT100A01, I cannot find the drivers, someone could help with that ? …

romulofdc85 Default Asked on October 17, 2025 in Napatech FPGA SmartNICs.

340 views
1 answers
0 votes

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